Privacy Policy
Cornerstone Farm Solutions is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or application, you consent to the handling of your personal information as described in this policy.
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What is personal information?
Personal information is information or an opinion that identifies an individual, or could reasonably identify an individual.
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What personal information we collect
We may collect limited personal information such as:
• Name
• Email address
• Phone number
• Account or login details
• Information you provide when contacting us or using our services
We only collect personal information that is reasonably necessary to operate and improve our services.
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How we collect personal information
Personal information is collected directly from you when you:
• Use our website or mobile application
• Create an account
• Contact us
• Submit forms or requests
We may also collect limited technical information automatically when you use our services (such as device or usage data) to ensure the service functions correctly and securely.
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Why we collect personal information
We collect personal information to:
• Provide and operate our services
• Communicate with users about their account or service usage
• Respond to enquiries and support requests
• Improve the performance, usability, and security of our services
We do not collect personal information for purposes unrelated to providing or improving our services.
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Marketing communications
We may send service-related communications where relevant.
If we send any marketing communications, you will always have the option to opt out.
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Sensitive information
We do not intentionally collect sensitive information (as defined under the Privacy Act), such as health information, religious beliefs, or political opinions.
If sensitive information is ever collected, it will only be handled in accordance with the Privacy Act and with appropriate consent or legal authority.
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Disclosure of personal information
We do not sell personal information.
Personal information may be disclosed only where necessary:
• To trusted service providers who assist us in operating the service (such as hosting or infrastructure providers), under confidentiality obligations
• Where required or authorised by law
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Data storage and security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Personal information is stored only for as long as it is needed to provide our services or meet legal obligations, after which it is securely deleted or de-identified.
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Access and correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or out of date.
Requests can be made by contacting us using the details below. We may need to verify your identity before processing your request.
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Changes to this policy
This Privacy Policy may be updated from time to time. The current version will always be available on our website.
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Privacy enquiries and complaints
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle personal information, please contact us at:
Cornerstone Farm Solutions | enquiries [@] cornerstonesolutions.com.au